Vendor Portal: How to Add an Employee

This guide covers how to add and manage your company employees from your vendor portal's company profile.

 

 

 

Step 1: Access the Employees Section

• Select My Company Profile from the main menu and click Edit Info.

• Select Employees from the left sidebar.

 

Step 2: Add Employee Details

• Click the Add Employee button to open the registration window.

Enter the following required information (required information may vary depending on your community’s policy):

• First and Last Name
• Phone Number
• Email Address
• ID Number and Expiration Date

 

Step 3: Upload Employee ID

• In the Upload ID section, click the upload icon or drag and drop your prepared ID image.
• Ensure the image is legible. If the ID is expired or the photo is blurry, the profile may be rejected.

 

Step 4: Add Multiple Employees (Optional)

If you need to add more than one person:

• Click Add More after completing the details for the first employee.
• Repeat the process for each team member.

 

Step 5: Save and Finalize

• Once all details are entered and IDs are uploaded, click Save.

• The employee profiles will now appear in your list and will be sent for any required verification.

Managing Existing Employees

If an employee's details change (e.g., a new phone number or a renewed ID):

• Navigate back to the Employees section in My Company Profile.
• Find the employee’s name in the list and click View/Edit under the Actions menu.

• Update the necessary fields and click Update or Save.
• To remove an existing employee navigate to the Actions menu and click Delete. 

Need more help?

If you have questions or need further assistance, Symliv Support is available daily from 9:00 a.m. to 9:30 p.m. ET via chat, email, or phone.